What Our FAQ Actually Covers
Think of this page as your first stop before reaching out to support. We've organized answers around the things that come up most: opening an account, verifying your identity, moving money in and out, and understanding why a withdrawal might be pending. Deposits via PayPal and Venmo typically move through our wallet within minutes once your account is verified. Play+ prepaid cards
follow a similar path and are confirmed on your account balance screen. If you're in Las Vegas or anywhere else in an eligible state, the same process applies — your state determines whether you can access the platform at all, and we surface that check early in the registration flow. For anything this page doesn't cover, our live chat team is the
fastest route. We update these answers when processes change, so the version you're reading reflects how things work right now.
- PayPal
- Venmo
- Play+ Prepaid